Our return policy is very simple. Either you love it, or you send it back for a full refund (minus shipping cost) or exchange. Satisfaction guaranteed.
- All gift selections carry a 15 - day money back guarantee.
- If for any reason you are not 100% satisfied or the recipient of your gift is not 100% satisfied, please return the item to us for a prompt refund or exchange. (Shipping fees are not refundable.)
- Please let us know prior to a return, so we will expect the package.
- Returned items must be in new, unused and original condition with original packaging materials.
- Please send the package via Fed Ex, UPS, or insured Priority Mail.
- This protects you in case the gift is damaged or lost in transit.
- We will issue a credit for the amount of the merchandise less shipping when we receive the merchandise.
- Feel free to contact us at our e-mail address sales@1001Shops.com
- E-mails are answered as quickly as possible.